Information, Advice and Guidance

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What is Information, Advice and Guidance?
When you enrol on a course with Steadfast Training Ltd you are entitled to receive support from our team of qualified and experienced Advisors.  Below you will find guidance on how to access this resource and a list of useful links to websites and organisations that can provide you with advice and guidance in specialist areas. 

Get advice online
Depending on the nature of your enquiry, we may be able to provide information and guidance via email directly to learners currently registered with Steadfast Training Ltd. Please make sure your query cannot be answered by using the useful information list on this website.

Get advice in person
Should you wish to meet with an advisor in person at your workplace or at another more convenient location, please contact the centre and ask for an available time with a qualified advisor.

Advice by telephone
Should you require help in accessing resource materials on this website or wish to speak with a trained IAG advisor please contact Steadfast Training Ltd and ask to speak to an IAG advisor.

Policy commitments
Steadfast Training Ltd provides IAG to the highest of standards as dictated by our policy commitments.

 

To view the policy, please click the link below:

 

P206 - Information, Advice and Guidance Policy

 

Use the links below to try and find the answer to your problem, for more advice please call one of our IAG advisors.

 



Latest News

Steadfast Training Ltd’s response to the COVID-19 outbreak affecting the UK

Steadfast Training is working to ensure that all possible actions are being taken to enable us to continue to support our learners and employersBased on the current Covid-19 advice, all functions of our business are now operating remotely with all departments working from home. Head office has temporarily shut in order to minimise risks to our employees by fully embracing social distancing  

COVID-19 Update

We have been carefully watching the development and media surrounding the spread of the Covid-19 virus. To protect our learners, employers, partners and team members we would like to make the following statement.

 

Why Safeguarding is Important?

Every month we produce a safeguarding newsletter that can be openly viewed by learners and employers making them mindful of anything that may cause them harm mentally or physically.

Coronavirus Information

Useful information regarding the Coronavirus

Take our Skills Support for the Workforce Survey!

Steadfast Training Ltd commenced delivery of the Skills Support for the Workforce (SSW) project in the New Anglia LEP area on 1st April 2019.