Learners
Courses that we offer
Please call Steadfast Training to discuss each course in further detail and how it may benefit you. Remember, we want to work with you to get the best results possible.
Contact Us
If you are interested in completing an Apprenticeship with Steadfast Academy, or would like some more information please contact one of our training advisors .
Business & Administration Level 2 and 3
A popular all round business qualification, with varied and practical content, to bring your performance up to that next level. If you are dealing with visitors, customer relations, diary management systems, organising and co-ordinating events, filing, using telephone and IT systems and many other administrative responsibilities this could be the best qualification for you.
Customer Service Level 2 and 3
This will concentrate on your high quality service and communication with customers. Customer Service Level 2 and 3 has been designed for you to help deal with customer service within your daily job role. This can range from working in an office to working in a public house. Covering a variety of themes, this award is aimed at providing customers with a positive impression of yourself, processing customer service information, making customer service personal, and dealing with customers face to face and on the telephone.
IT User Level 2 and 3
If you use IT on a daily basis in your job role this course has been designed for you. The awards covers a variety of IT skills some of which include troubleshooting, maintenance, internet and intranets and email. Having efficient IT skills will help you work efficiently and smoothly in an increasing technological world.
Warehousing and Storage Level 2
This qualification is for you if you work within a warehousing environment. The award covers Health and Safety, receiving and dispatching goods, picking stock, maintaining the quality of goods in storage and a variety of other work related options. Steadfast Training can also offer you Forklift Driving in various categories.
Health and Social Care Level 2 and 3
These qualifications have been developed for employees who work within the Health & Social Care sector including domiciliary care workers, agency workers, NHS staff and residential care staff. The award matches learner competence to the national minimum standard and aims to further knowledge and understanding of the legislative policy and procedure within the sector.
Team Leading Level 2
If you lead and motivate a team to achieve agreed targets, with limited authority for deploying resources, this award could help you. It covers developing productive working relationships, encouraging innovation, allocating and checking work, providing learning opportunities for the team and supports customer service improvements.
Management Levels 3 and 5
Aimed at first line managers through to senior managers, these awards cover a variety of management skills, some of which include: encouraging innovation, planning and implementing change, recruitment and selection, managing budgets, projects, finance, customer satisfaction, promoting equality and diversity and developing and reviewing management frameworks.
Food Manufacturing Level 2
If you are working in a food operation role, typically in automated production/processing companies, this qualification would be of use to you. It offers the opportunity to develop skills and knowledge required to improve competence at work.
Skills for Life Levels 1 and 2
If you want to improve your reading, writing or numeracy, or show the skills you already have, a Skills for Life qualification could be for you. They can help boost your CV or help you progress to further study and give you more confidence in your own abilities. Skills for Life certificates are available in Literacy and Numeracy.
Contact Us
If you are interested in completing an Apprenticeship with Steadfast Academy, or would like some more information please contact one of our training advisors .
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Contact Info
We encourage you to contact us if you have any questions or would like more information
about us and our services. You can reach us at:
Steadfast Training
Welland House
30 High Street
Spalding
PE11 1UB
Email: info@steadfasttraining.co.uk
Phone: 0845 223 2401
Steadfast Training
Welland House
30 High Street
Spalding
PE11 1UB
Email: info@steadfasttraining.co.uk
Phone: 0845 223 2401
